Frequently Asked Questions

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What is a price match policy?
The practice where a retailer agrees to match a lower price in-store/online or at another retailer within a specific time frame after purchase.
Which email accounts does Pricerazzi support?
Pricerazzi supports most major webmail providers – Gmail and Outlook
You don’t support my email provider. How can I submit my online receipts?
You can forward it to [email protected]
How much does Pricerazzi cost?
Our service is free.
How do I know if Pricerazzi is searching for a lower price on my online purchase?
Pricerazzi sends a summary of all items being searched monthly. If we find a lower price we will notify you by email.
How do I know if Pricerazzi found a lower price?
Pricerazzi sends an email notification when a lower price is available.
Why don’t I have any savings yet?
If we have not sent you any notifications yet, it means that we are still looking for a better price. When a lower price is found, we will notify you immediately.
How do I pay Pricerazzi?
Pricerazzi accepts Visa, Master Card, Discover Card, and American Express.
Who gives me my money back?
Your original retailer where you made your purchase.
How long does Pricerazzi search for?
Pricerazzi will search your purchase as long as we can. Some retailers have 30, 60, 90 days or even lifetime Price Match Policies.
Do I have to keep my original receipt?
Yes, you may need it to get money back.
I accepted a deal, how do I get my money back?
After you accept the deal, you will receive the “proof of lower price” package with details on how to claim the lower price. You may require your original receipt.
The retailer did not honour my deal, what now?
Contact us, Pricerazzi will refund the 15% success fee.
What can I save money on?
Any items purchased from a retailer that has a price protection policy.
For a list click here.
What online retailers have Price Match policies?
Most large retailers have a Price Match policy.
For a list click here.
What if I make instore purchases, how do I submit my receipt?
You can submit a receipt through our free mobile app for iPhone and Android.
What retailers have Price Match policies?
Most large retailers have a Price Match policy.
For a complete list click here.
Need more help?
Please contact Customer Support [email protected]
What is a price match policy?
Many companies will offer to price match their competitors; this means if a lower price is found, the original merchant will match it and refund the difference back to the customer.
Is Pricerazzi a travel agency?
No, Pricerazzi is not an agent to book your trips and excursions through directly. Instead, Pricerazzi acts as a third party service which automatically searches for lower prices on flights you have already purchased.
What does it cost to use Pricerazzi Travel?
Pricerazzi takes 15% of whatever the price difference is between your original booking and the new deal we find.
Can I use the Pricerazzi app to price match my flights too?
The Pricerazzi app is only for purchases on items made in-store. To simplify price matching your flights, we suggest registering your email address with Pricerazzi instead.
Why does Pricerazzi need access to my email address?
By authorizing Pricerazzi access to your email, receipts from your online transactions are automatically forwarded to us from your inbox. This ensures that we can start looking for deals as soon as you have made your booking.
Why does it matter how fast I get my deal?
Due to Expedia’s policy which states a lower price must found within 24 hours since the original booking was purchased, time is of the essence to claim your deal! The faster we have access to your travel itinerary, the better chance we have of finding you a deal.
Do I have to authorize my email address in order to use Pricerazzi?
Email authorization isn’t mandatory in order to utilize Pricerazzi’s services, it just makes it easier for you to get money back. You also have the option to forward your itineraries manually to [email protected]. But don’t forget! You’re on the clock.
How do I fly for free?
When a lower price is found on flights booked through Expedia, the customer (that’s you!) receives not only the price difference as a refund, but also an additional $50.00 travel credit. Depending on the price of your flight and the deal we find, the $50 has the potential to cover the expense of your flight, or even put a little extra coin in your pocket!
I didn’t I receive my 50$ credit. Why?
First, you need to make sure you have an Expedia account in order to claim your credit. You should still be able to claim your credit even if you register an account after the purchase, so hurry and claim your money!
I already have an Expedia account, but still no credit. Why?
If you already have a preexisting Expedia account and still didn’t receive your $50, it could be due to Expedia’s Best Price Gurantee policy. It states that a customer can only be credited 3 times per month. If you have already been credited 3 times this month, you are no longer eligible for the $50 at this time.
How do I get my money back after I claim my deal?
Once Pricerazzi has notified you of a price drop and you have accepted the deal, you’ll be transferred to a one-time payment screen. You’ll be asked to input your credit card information so Pricerazzi can take 15% of price difference between your original booking and the new deal as a finders fee. Once this step is complete, Pricerazzi forwards your new deal toExpedia and they take care of the rest of the refund.
How long does it take to see my savings?
After Pricerazzi has submitted a refund on your behalf, you should see an adjustment on your credit card within 48-72 hours.
Did we answer your questions?
If not, feel free to contact us at [email protected] and we would love to help you further.
What is a price match policy?
The practice where a retailer agrees to match a lower price in-store/online or at another retailer within a specific time frame after purchase.
Who gives me my money back?
Your original retailer where you made your purchase.
How much does Pricerazzi cost?
Our service is free. If a lower price is found, you pay a 15% success fee on the money back.
How do I pay Pricerazzi?
Pricerazzi accepts Visa, Master Card, Discover Card, and American Express.
How do I submit a receipt?
You can submit a receipt through our free mobile app for iPhone and Android, or you can forward it to [email protected]
How do I know if Pricerazzi found a lower price?
Pricerazzi sends a notification when a lower price is available.
How long does Pricerazzi search for?
Pricerazzi will search your purchase as long as we can. Some retailers have 30, 60, 90 days or even lifetime Price Match Policies.
How will Pricerazzi contact me?
Notifications through the app and email if you have an account.
How many receipts can I submit to Pricerazzi?
You can submit as many receipts as you want.
Can I submit online receipts?
Yes, you can forward your receipts to [email protected]
How do I submit a receipt?
You can submit a receipt through our free mobile app for iPhone and Android, or you can forward it to [email protected]
Do I need to sign up in order to submit a receipt?
No, we will only require you to sign up when we find you money back.
Why don’t I have any savings yet?
If we have not sent you any notifications yet, it means that we are still looking for a better price. When a lower price is found, we will notify you immediately.
Do I have to keep my original receipt?
Yes, you may need it to get money back.
I accepted a deal, how do I get my money back?
After you accept the deal, take the proof of lower price to the original retailer. You may require your original receipt.
The retailer did not honour my deal, what now?
Contact us, Pricerazzi will refund the 15% success fee.
What can I save money on?
Any items purchased from a retailer that has a price protection policy.
What retailers have Price Match policies?
Most large retailers have a Price Match policy.
For a complete list click here.
Is there a minimum money-back threshold?
The minimum money-back we will notify you for is $1, but you can always manually adjust the threshold in the app settings.

Still have questions? We want to hear them.

Email us at [email protected]

Want even more money back?

Whichever way you like to shop, Pricerazzi has you covered. Submit your in-store receipts with our free mobile app and claim your best price today.